To begin the process for a return or exchange we will need to gather a little information from you to determine how to serve you best. Please review our return policy before completing your request.
Read our general policies below before submitting a request. We determine each request based on the details provided
We evaluate each return or exchange request submitted. If an item you wish to return is on our non-returnable list, you may still submit a request to have our team evaluate it to determine eligibility.
These products are considered non-returnable:
> Used styling agents
> Opened liquid containers
All orders processed on our website are shipped via USPS Priority Mail and should be received within (1-3) days of release depending on your location.
Visit the “My Account” section of our website anythime to get this information and track your order.
Follow the steps below to submit a return or exchange request for a previous or existing order in our system