info@tophairtools.com
Phone Number
+1-864-607-8392
Our Location
716 Laurens Rd Greenville, SC 29607
info@tophairtools.com
+1-864-607-8392
716 Laurens Rd Greenville, SC 29607
Providing you with salon quality products to help maintain your style for even longer between salon visits.
To begin the process for a return or exchange we will need to gather a little information from you to determine how to serve you best. Please review our return policy before completing your request.
Item arrived damaged or is defective or broken
Hasn't arrived within (5) days or shows delivered
Contents received are not what was ordered
Any other unresolved order related issues
Read our general policies below before submitting a request. We determine each request based on the details provided
We evaluate each return or exchange request submitted. If an item you wish to return is on our non-returnable list, you may still submit a request to have our team evaluate it to determine eligibility.
These products are considered non-returnable:
• Opened liquid containers
• Used styling agents
• Cosmetic Applicators
All orders processed on our website are shipped via USPS Priority Mail and should be received within (1-3) days of release depending on your location.
Visit the “My Account” section of our website anythime to get this information and track your order.
Follow the steps below to submit a return or exchange request for a previous or existing order in our system
Submit a return request for order or products to be considered for eligibility
Our team will review your order and request to determine return edibility from your submission
Our team will deliver determination and next steps to email address from original order
Depending on our determination, we will instruct you on how to return ship approved items
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