Ways to Manage Your Shipping Online
When operating an e-commerce shop, you understand that online shipping plays a significant role in the sales process. Effective online shipping plays a significant role in creating an exceptional customer experience other than building customer loyalty. The transportation is the area that everything starts boiling from. The powers of the active online shipping options sometimes make the merchant make sales. Depending on the type of your ebusiness website, there are a variety of shipping options at your disposal. Each fits your diverse customers depending on their needs. Nonetheless having a guideline for shipping and managing orders on your online shop will ensure that your business sees the light of day, other than having loads of happy and returning customers. Here is what you need to do to manage your shipping online and also managing your orders appropriately.
- In your shop, apply the rule of first in-first out
Generally in any less automated online shop, when there are lots of orders streaming in by the day, it is effortless to skip old orders. By the time you realize this; some of the old orders are already buried and ultimately forgotten. Therefore, applying the rule of first in-first out or first come, first serve will save your business in unimaginable ways. Be sure to first taking care of the customers that made their orders early and be sure to deliver their products as they orders.
- Automate your shipping
It is said that online customers are an impatient lot. Be sure to have their products delivered in an affordable, reliable, and timely manner. Strive to at all the time exceed your customers’ expectations. If you can manage to ship a requested product on the same day, it was requested then the better. Your customers will not only get the product promptly but this will avoid any issues or mistakes. There are programs for shipping products the best thing is that they ensure your shoppers get the right shipping options. These programs are sure to increase sales and loyalty since they display convenience, they also display the competitively priced channels, and paramount your delivery promise is kept. Shipmonk, for example, is a type of multichannel order fulfillment as well as an inventory management program.
- Online shipping enhances your customers’ experience
It is said that every shipping process done online provides you with the opportunity to impress your clients and win them over. Customers care more about the delivery; they also care more about how you present their products to them, as well as the cost of shipping. Merchants with experience with e-commerce take online for an opportunity to impress their customers and build brand loyalty. When this is established repeat business starts.
- Attach the tracking number
With a tracking number along with the product saves your business from a couple of things. Once the product has been dispatched to the post office or the pickup station it automatically gets on another person’s hands, meaning you no longer have control over it. The tracking number, also referred to as the shipping number is provided to your customer to follow up on the status of the package. With this, they do not have to contact you.
- Be sure to use a postage meter
A postage meter is another way in which you can manage your shipping online, as it can save you huge chunks of cash. This is a portable device that contains a scale that is used to take the weights of your package, as well as providing accurate postage charges. A postage meter also prints shipping labels. The device has today substituted mailers who would initially guess the weight of your product and let you purchase additional postage.